Open Records Request FAQ

The Franklin County Water District is subject to the Texas Public Information Act as a governmental entity. All government information is presumed to be available to the public, but certain exceptions may apply to the disclosure of the information.

The preferred option is by email. You can use the button below to start an email request.

Email Open Records Request

Other options are:

By USPS mail:
Franklin County Water District
P.O. Box 559
Mount Vernon, Texas 75457

In person:
112 N Houston Street
Mount Vernon, Texas 75457

If you need special accomodation pursuant to the Americans With Disabilities Act, please contact us by phone at 903-537-4536.

The turnaround time depends on a number of factors, such as our current workload, the complexity of your request, etc.
If we are unable to respond within 10 business days, we will let you know when we expect the information will be ready.

Most information is provided to requestors at no charge. There may be a charge for requests that require substantial personnel time or programming.
We will notify you if your request will incur charges and you can accept or decline the estimated charges before the work is performed.